This is a demo store. Any orders placed through this store will not be honored or fulfilled.

Customer Service

Shipping & Delivery
Shipping is provided by UPS.
Processing
Orders are processed Monday through Friday 9AM to 3PM EST.  Orders are not processed on weekends or US holidays, additional days off (December 17th and 18th 2015). You will get notification when your order is processed and shipment is sent out.  Orders can take up to 72 hours to process.
Privacy & Security
Your privacy is important to us.  Information obtained from this website will not be shared.
Returns & Replacements
For 30 days from the date of shipment, we will repair or replace your Glidecam product, free of charge, in the event of a defect in materials or workmanship (the shipment date appears on your purchase receipt) which occurs during normal use in accordance with the Glidecam products instruction manual. Shipping, packing, and insurance costs to and from the factory are your responsibility. This limited warranty extends only to the original purchaser, and you will need your purchase receipt. This warranty does not cover, by way of example, damage caused by products not supplied by us or damage resulting from mishandling in transit, accident, misuse, vandalism, neglect, modification, lack of reasonable care (or commercial use, including rentals to others) of the Glidecam product or service by anyone other than us. There are no express warranties except as listed above. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

WE ARE NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE UNIT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE THIRTY (30) DAY WARRANTY PERIOD.
Payment, Pricing & Promotions
Pricing and Promotions are subject to change.